Contact us
Questions, bug reports, billing issues, or feedback: email us and a human reads it.
We reply from this address, usually within 1–2 business days. For account, billing, or privacy requests, please write from the email address registered to your TraderBEE account so we can verify you.
Email supportHow to reach the right place faster
Import problems
Tell us the broker, the file type (CSV, Excel, PDF, or QFX), and what happened. A screenshot of the error helps us trace it quickly.
Account and billing
Write from your registered email address. Plan changes and invoices can also be managed from Billing in your profile.
Data, export, or deletion
Ask from your registered address and we will verify the request and complete it, generally within 30 days.
Feedback and broker requests
Tell us which broker or feature you need and how you trade. Requests like these decide what we build next.
TraderBEE is a product of ApisTrader. Before writing, you may find your answer in our Terms of Service or Privacy Policy.